Benefits of Customer Support Widgets

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What is a support widget?

Why is a customer support widget important for business success?

Offering support on chat, or via customer support widgets on the website helps reduce friction.

Advantages of having a support widget

>> Enable multiple ways to provide customer support such as:

>> Resolve issues faster

>> Offer multilingual assistance

>> Make it easier and quicker for customers to connect

>> Expand team capabilities and support multiple conversations

>> Offer proactive assistance

>> Provide an effective self-service option that augments FAQs & help documentation


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